Terms of Service

Last updated: April 2026

1. Acceptance of terms

By accessing or using Trendrr, you agree to be bound by these terms. If you do not agree, do not use the service.

2. Description of service

Trendrr is a ticket trend analysis platform for managed service providers (MSPs). It connects to your PSA system, identifies recurring ticket patterns, and helps eliminate noise through fix matching and trend detection.

3. Account responsibilities

You are responsible for maintaining the security of your account credentials and PSA integrations. You must notify us immediately of any unauthorized access.

4. Acceptable use

You agree not to misuse the service, reverse-engineer it, or use it for any unlawful purpose. You retain all rights to your ticket data — Trendrr does not claim ownership of your data.

5. Service availability

We aim for high availability but do not guarantee uninterrupted service. During the early access period, the platform may undergo changes and maintenance without advance notice.

6. Limitation of liability

Trendrr is provided "as is" during early access. We are not liable for any indirect, incidental, or consequential damages arising from your use of the platform.

7. Termination

Either party may terminate at any time. Upon termination, your data will be deleted within 30 days per our privacy policy.

8. Changes to terms

We may update these terms as the product evolves. Continued use after changes constitutes acceptance.

9. Contact

Questions about these terms? Contact us at [email protected].