× 94 tickets fix identified 3 clients hit trending ↓ noise noise killed

Stop ghosting your
ticket trends.

CONNECT YOUR PSA. · MATCH PATTERNS. · ELIMINATE NOISE.

WHY TRENDRR

Your PSA classifies every ticket by type and subtype. That's where most platforms stop. The real signal — the patterns that drive repeat tickets, erode margins, and frustrate clients — lives underneath that classification layer. Most tools that surface it bundle it inside platforms charging you for four features you'll never use. Trendrr is built for one thing: giving you the insights you can actually act on. Every recommendation is framed through the lens of a CIO and Operations leader at an MSP, powered by custom models trained on 30 years of IT service delivery experience.

Trend detection
Your PSA knows a ticket is type Hardware, subtype Printer. Trendrr knows that printer issue has hit 6 clients in 11 days, and it's accelerating. We go beneath the classification layer to surface recurring patterns across your entire customer base — and flag them the way an experienced ops lead would: with urgency, context, and a recommended next move.
Fix matching
When a pattern emerges, Trendrr cross-references your resolution history to find where it's been solved before. Recommendations aren't generic — they're ranked by operational impact, informed by how similar issues have been handled across 30 years of MSP service delivery. One fix, deployed once, closes tickets across all affected clients.
PSA native
ConnectWise, Autotask, HaloPSA — Trendrr connects directly to the systems you already run. No new ticketing platform. No workflow overhaul. Insights surface inside your existing process, not inside a dashboard you'll check twice and forget. Built for the way MSP operations actually work, not how a software vendor thinks they do.
Noise reduction
Every pattern resolved is a category of tickets that stops coming back. Trendrr tracks that impact over time — volume dropped, clients stabilized, margin reclaimed. A CIO doesn't measure success by tickets closed. They measure it by tickets that never open. That's the lens every Trendrr insight is built on.
94%
noise reduction avg.
3.2×
faster resolution time
47k
tickets matched to date
∞
swipes left on noise

HOW IT WORKS

01
Connect your PSA
Link ConnectWise, Autotask, HaloPSA, or your PSA of choice in minutes. Trendrr ingests your full ticket history — type, subtype, resolution notes, client, timing — and immediately begins building your pattern baseline. No manual tagging. No data cleanup required.
02
Match the patterns
Our models — built on 30 years of IT service delivery experience — go beyond classification to find what your PSA can't: recurring issues spanning clients, time windows, and device categories. Every insight is framed the way a CIO and Operations leader would frame it: what's the pattern, what's the risk, and what's the recommended action.
03
Eliminate the noise
Apply fixes at the root. Track resolution impact in real time. Watch ticket volume drop week over week — not because your team is working harder, but because the underlying problems are actually getting solved. That's the difference between managing noise and eliminating it.

FROM THE MSP

“

I built a seven-figure MSP from the account side. Not the tech side — the relationship side. Which means I heard every complaint, fielded every escalation, and sat in every TBR where the customer asked why they were still dealing with the same issue from six months ago.

I learned fast that ticket volume is a profitability problem, not just an ops problem. If you can kill the noise, you need fewer hands to service the account. Lower cost, same contract. That margin doesn’t come from raising rates — it comes from fixing the right things. That’s what Trendrr does.

RH
Randy Haba
Founder, Trendrr
linkedin.com/in/randyhaba

FROM THE BOARDROOM

“

When your MSP is drowning in tickets, your TBR becomes a post-mortem. You sit across the table and spend an hour relitigating frustrations — the printer that keeps going down, the VPN that drops every Monday morning, the same five complaints from the same five people. Nobody walks out of that room feeling good.

But when the noise is gone? The conversation changes completely. Suddenly your account manager isn’t a complaint department — they’re asking about your hiring plans, your new office, where the business is going in the next three years. A real CIO isn’t there to manage the relationship between your leadership team and their helpdesk tickets. They’re there to understand your business problems and help you grow through technology. That’s only possible when the noise has already been eliminated.

TBR
Your next TBR
Could look like this

Ready to kill the noise?

Join the MSPs already on the early access list.